Project Clockwork
Project Clockwork
Project Clockwork
The short version
The questions people are actually asking, and the honest answers.
Now discussing
Tap a question below to change what the technician asks.
How work will move
Same work, same people. What changes is the path it travels.
Issued direct with limited prioritisation or planning. Crews work it out on site.
Close-out quality is inconsistent, so asset history has gaps and reporting shows what is overdue rather than what is coming.
One front door for all non-emergency work, from any approved team.
Triage, priority, work pack, materials and schedule.
Work arrives ready, on a schedule crews can plan around.
Labour, materials, comments and defects captured, then reviewed.
Real data feeds the next round of planning.
Why it is worth it
Every job initiated, tracked and closed in Maximo. Nothing sits in an inbox or a head.
Materials, tools and documents sorted before the job is scheduled, so fewer wasted trips.
Records that stand up to regulatory reporting and support real renewal decisions.
PM compliance, backlog and schedule performance visible to everyone, not just at year end.
The plan
Each stage builds on the last, and teams get time to adjust before the next layer arrives.
Sep to Nov 2026
We talk to you, map how work happens today, and draft the new process. Monthly planning meetings start.
Dec 2026 to Feb 2027
Procedures approved, workflows tested, work packs applied to planned jobs, training delivered.
Mar to Aug 2027
Service Requests switch on for all work types. Dashboards start reporting. Issues get fixed as they surface.
Sep 2027 onwards
The new way is simply how we work. Program formally closes and improvement continues through normal governance.
What it means for you
If you raise work today, you will raise a Service Request instead. Training comes before the switch, and you will be able to see what happened to your request.
Planned work is issued four to six weeks ahead with a rolling schedule, so you can plan your week rather than react to it.
What you record at the end of a job becomes the asset history everyone else relies on. Supervisors review it and Asset Planning audits it.
A short guide for each specific role is being written and will be issued before your team is affected.
Getting involved
The process only works if it suits how the work actually happens, so we need the people who do it to tell us where the design is wrong.
We walk through the changes with your team and ask what we have missed.
A short survey so people who cannot make a session still get a say.
Everything raised is logged, reviewed and answered. Nothing disappears.
Monthly forum for workload, backlog, materials and schedule risks.
Ask early. It is much cheaper to change the design now than to work around it later. You can also raise it through your supervisor and it will reach the same place.
Talk to
Brie Jak
Asset Planning Manager, Tas Gas Networks
Change Owner for this program
0427 572 583 03 6336 9331 5 Kiln Ct, St Leonards TAS 7250